At Luanastyle, customer satisfaction is our priority. We hope you love your purchase, but if for any reason you are not completely satisfied, please review our return and refund policy below.
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Return Eligibility: To be eligible for a return, items must be in their original condition, unused, and with all original tags and packaging intact. Please note that certain items may not be eligible for return due to hygiene or other product-specific restrictions, as specified on the product page.
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Return Window: You have 14 days from the date of receiving your order to initiate a return. After this period, we may not be able to process returns.
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Return Process: To initiate a return, please contact our customer service team with your order number and a brief description of the reason for your return. We will guide you through the steps to ensure a smooth return process.
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Refund Processing: Once your return is received and inspected, we will process your refund. Refunds will be credited to your original payment method within 14 working days. You will receive an email notification once the refund is processed. Please note that, depending on your bank, it may take additional days for the refund to appear in your account.
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Exchanges: If you would like to exchange an item, please initiate a return for a refund and place a new order for the desired item.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call +97155342551 or email us at lubanaigym@gmail.com or contact us at Aljurf 1 i gym body fitness , 312 , Ajman, AJ, AE.
